The 129 Better Business Bureaus (BBBs) serving communities across the United States and Canada helped consumers and businesses with more than 105 million instances of service in 2006 - a record-breaking number for the BBB System, and the first time the System has topped the 100 million mark for instances of service in its 95-year history. The BBB System has increased its annual instances of service by more than 150 percent in the past five years, from 41.5 million in 2002. The 2006 figures are a 17 percent increase over the 90 million instances of service provided in 2005, and mark the fifth straight year of double-digit percentage increases.
With so many choices for consumers across North America, the issue of trust in the marketplace is as important today as ever. For nearly a century, BBBs have set and upheld high standards for fair and honest business behavior," said Cole. "Consumers and businesses have come to rely on our millions of easy-to-access reports to find organizations they can trust here and in Canada."
Reliability reports on millions of businesses are available free-of-charge at www.bbb.org, and consumers can find more information about online businesses at www.bbbonline.org. Also, the BBB Wise Giving Alliance (www.give.org) delivers charity review reports, which were viewed two million times in 2006.
Nore:http://www.bbb.org/alerts/article.asp?ID=755
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