What's The Idea Of Company:
Take a high-margin product like cosmetics, and cut prices by at least half. Now add online accessibility with customization, community and values. Throw in a pinch of demystifying expert advice, and you've got e.l.f., short for "eyes, lips, face."
Launched by New York-based JA Cosmetics roughly three years ago, e.l.f. appears to be turning the cosmetics industry on its ear.
How It Works:
All cosmetics cost just USD 1, and customers can create personalized profiles that generate product recommendations and customized looks. A "beauty secrets" section is filled with tips and expert advice, and a blog section fosters community and discussion. The site also supports the Humane Society of the United States (HSUS) and People for the Ethical Treatment of Animals (PETA), promising not to use animal testing on any products or ingredients.
e.l.f. currently ships only to US and Canadian addresses, but versions of the site have recently launched for both the UK and Australia. The company's products are also available in US stores, including Target and a variety of drugstores and convenience chains.
It also makes you wonder when the rest of the industry will wake up and realize that their customers have entered the 21st century—this isn't your father's consumer base! Online community, customization, values and, most of all, the clearcut bargain pricing: everything for a dollar. Time to copy this recession-proof recipe to other countries? Which segment of products can you sell for a euro, 10 yuan or 2 reais, in a thoroughly modern way?
More at: www.eyeslipsface.com
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