What Company is Offering:
Net-CATI 5.0 is the only full-featured CATI solution available on the market today that requires no major up-front investment, including the installation of hardware or software.The ease of installing and managing Net-CATI lets you focus your resources on the business you know best - market research. Net-CATI 5.0 is backed by Net-MR® and the GMI service team. GMI can help with all your telephone-based data collection needs.
How it Works:
Manage multiple projects across multiple call centers, all from the Net-CATI interface. The administration tool provides a cockpit view of all CATI projects in and out of field. Quickly zoom in on individual projects, monitor progress and adjust project details. Administrators can also manage sample, monitor activity, and assign surveys to new operators or groups of operators.
How It Will Help:
Increase interviewer productivity using the Net-CATI integrated dialer. With the Net-CATI integrated Voice over IP (VoIP) and predictive dialing technology, interviewers are up to 100% more efficient than with manual dialing, saving you time and improving your bottom line. Have a project that doesn't require a predictive dialer? Net-CATI lets you configure projects for the dialing mode that best suits your needs.
Thanks to GMI’s unique java operator interface, telephone interviewers experience no latency between screens or questions. This allows distributed call centers to be highly productive as they collaborate on a single CATI project. The interface is simple and uncluttered, with keyboard shortcuts for even greater efficiency.
More at:http://www.gmi-mr.com/cati/
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