Knowledge Managment Tools

With the rapidly changing business world, companies are facing a host of challenging questions:

* How to encourage more dialogue among employees?
* How to encourage better interaction between and amongst staff and clients?
* How to find out who knows what I need to find out more about something?”
* How to find out what should I be reading to find out more about something?”
* How to find out where is a particular item of information or knowledge within the firm?”
* How to find out who would benefit from communicating with whom?”

# Given the messy human and social issues involved in these issues, firms are tempted to look for a short-cut, some kind of off-the-shelf product that could solve these issues for them, among them:

* Autonomy, Inc.(www.autonomy.com)
* BackWeb Technologies (www.backWeb.com)
* Communispace (www.communispace.com)
* Docushare Xerox Corporation (www.xerox.com)
* Eugenia Unity Desktop (www.engenia.com)
* Excalibur Technologies Corporation (www.excalib.com)
* Hummingbird (www.pcdocs.com)
* Intraspect Software, Inc.(www.intraspect.com)
* MAGI (www.projectmagi.com)
* Open Text Corporation (www.opentext.com)
* Plumtree Software (www.plumtree.com)
* SageMaker (www.sagemaker.com)
* Tacit Knowledge (www.tacit.com)

In considering whether to use such tools, some of the questions that should be addressed should include:

* What benefits should each tool should, assuming successful implementation particularly of the human factors, be able to offer?
* Particular attention should be given to the proviso namely "assuming successful implementation particularly of the human factors".
More at;http://www.stevedenning.com/new_knowledge_management_tool.html