What Company Is About:
SupportSpace is a new technical support service for individual users and small businesses that need online support with a centralized platform, connecting them to a live technician. The service is not yet live, but will be available towards the middle of this week.
How It Works:
The SupportSpace tech team consists of independent tech experts that are all specialized in various areas like PCs, peripherals, networking, security, and more. As a user, you can select which area of expertise you need, and also choose experts based on availablility, pricing, specialty and user ratings/reviews. While all the experts are certified by SupportSpace, it’s clear that this is a marketplace for technicians that will be vying for your attention and competing with each other, to some degree. From the looks of it, you’ll be able to connect with technicians via phone and chat, and work from remote access for technicians to repair your computer.
There’s also a partner program for technology vendors and retailers that would like to offer users with their tech-support alternatives.
More at:http://www.supportspace.com/
Subscribe to:
Post Comments (Atom)
1 comment:
SupportSpace.com is a great service, but personally I prefer PCMagical.com
Its simpler and faster, plus the engineers use LogMeIn which works very well.
It's early days, but both sites are re-defining the way technical support is delivered to PC users everywhere.
Post a Comment