Friday, December 28, 2007

Ourvoice is created to address the needs of the Indian Consumers Community

What Company is Offering:

Ourvoice is created to address the needs of the Indian Consumers Community. The growth and globalization of India has created huge demand for the businessess and increased expectations of the consumers. Though there are many Government established institutions for the purpose of dispute resolution and creating awarness, they are heavily overloaded and inadequate in resources, which in turn delays the logical and equitable resolutions. And certainly, this platform does NOT replace the Judicial Systems.


How It Works:

It is a internet based platform to accept grievances and forward to approriate respondent to address and try to resolve. All such issues are tracked till the life of it and at the logical end feeds the ratings mechanism to judge the friendliness of the Business towards their customers. All at NO COST and convenience of easy accessibility and availablity both to consumer as well as to the respondent! We believe that most of the respondents are willing to resolve to the satisfaction of their customers. And if a platform is convienent and simple and yet effective, above all, free, why not use it.
More at:http://ourvoice.in/

No comments: