TuVox has closed $20 million of financing

What Company Is Offering:
TuVox speech applications deliver world-class customer service through the phone channel and achieve the highest levels of caller adoption.
TuVox also offers over 50 award winning self-service speech applications, and powerful knowledge voice base applications - all deployed rapidly and updated in short, efficient cycles. The TuVox advantage: leading edge technology combined with deep expertise.
How It Works:
TuVox Perfect Router a conversational call routing application, determines caller intent and routes the call to the appropriate self-service application or agent.
All TuVox applications are available hosted through their low risk, high availability hosting. Customers limit risk, up-front capital investment and benefit from faster response to market changes through TuVox's rapid updates to the application.
All TuVox applications are also deployable on-premise. Customers can maintain the applications using TuVox life cycle software or outsource maintenance and tuning to TuVox.
How Much They Got From VCs:
They have announced that it has closed $20 million of financing. This additional capital provides TuVox the ability to accelerate expansion of its core business and invest in new areas of growth. The financing included new investor Glynn Capital Management and the continued participation of all of TuVox’s institutional investors, including Norwest Venture Partners, Foundation Capital, Granite Ventures, and Adobe Ventures.
More at:http://www.tuvox.com/