Thursday, March 27, 2008

UserVoice is a way to harness the innovation and ideas of customers and potential customers

What Company Is Offering:
UserVoice is a way to harness the innovation and ideas of customers and potential customers. UserVoice helps companies, bloggers and community leaders answer the question “What do users really want?”

How It Works:

It’s a way to improve the signal-to-noise of user opinion, and to moderate the ideas of one against the opinions of the many. It’s Satisfaction meets Digg. It’s focus groups for companies that can’t afford focus groups.

End users will see UserVoice as the best channel for customer feedback to any company. They will rely on UserVoice to voice opinions, suggestions, and complaints, because UserVoice will be more accessible and effective (through transparency and strength in numbers) than the official site.

More at:http://uservoice.com/

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